1. Acceptance of Terms
By accessing and using BMRAO's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
BMRAO provides OpenEMR hosting, customization, integration, and consulting services for healthcare providers. Our services include:
- Cloud hosting and deployment of OpenEMR
- System customization and configuration
- Integration with third-party systems
- Training and technical support
- Consulting and advisory services
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Comply with all applicable healthcare regulations
- Use the services only for lawful purposes
- Not attempt to circumvent security measures
4. Data Ownership and Security
You retain full ownership of all patient data and medical records stored in your OpenEMR instance. BMRAO implements industry-standard security measures to protect your data, including encryption, access controls, and regular backups.
5. Payment Terms
Our pricing is transparent and flat-fee based. Payment terms:
- Payment is due upon service delivery unless otherwise agreed
- All prices are exclusive of applicable taxes
- Refunds are handled on a case-by-case basis
6. Service Level Agreement
We strive for 99.9% uptime for all hosted services. In case of service interruptions, we will work to restore services promptly and keep you informed of the status.
7. Limitation of Liability
BMRAO's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
8. Termination
Either party may terminate services with 30 days written notice. Upon termination, we will provide you with a complete export of your data.
9. Changes to Terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.
10. Contact Information
For questions about these Terms of Service, contact us at:
Email: bmrao.office@gmail.com